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Sub-processors

Last updated: 8 October 2026

The third parties engaged by Sequel AI Ltd to process personal data while delivering Agentric. Each is bound by contractual data protection terms; we notify customers of changes by email.

Infrastructure

Vercel Inc. (USA) — application hosting and CDN. UK-US Data Bridge / SCCs.

Neon Inc. / Amazon Web Services (EU) — PostgreSQL database hosting, EU region where practical.

AI & voice

OpenAI / compatible LLM provider (USA) — conversation intelligence under zero-retention, no-training terms. Transient inference only.

Twilio / Plivo / Telnyx (USA/EU) — telephony transport, call recording storage at tenant direction, SMS notifications.

Payments & communications

Stripe Inc. (USA) — subscription billing, affiliate payouts.

Google LLC (USA) — Google Calendar availability and event creation, only where a tenant connects it.

Transactional email provider (SMTP) — notification and account emails.

Objections

To object to a new sub-processor, email privacy@agentric.agency within 14 days of notification. If the objection can't be resolved you may terminate for convenience.