Technology & Telephony
API integrations on the roadmap: what's possible
The v1 covers calls, chat and calendar. Where the integration surface goes next — and the extension points already in the architecture.
8 Oct 2026
Choosing a phone number strategy: local, mobile or keep
New local number, forwarded mobile, or ported landline? How to think about the number your customers call.
8 Oct 2026
Webhooks, TwiML and the anatomy of an AI call
The actual lifecycle of a phone call to your AI receptionist, step by step — for the technically curious.
8 Oct 2026
What happens when your AI doesn't know the answer
The most important behaviour in the whole system: how the assistant handles questions outside its knowledge — without guessing.
8 Oct 2026
OAuth explained: how the calendar connection is safe
"Connect your Google account" sounds scary. What OAuth actually does, what we can and can't access, and how to revoke it.
8 Oct 2026
Multi-tenant SaaS: how your data stays separate
You share the platform with other businesses — how do you know your calls, customers and settings can't leak? The isolation model explained.
8 Oct 2026
Latency in voice AI: why responsiveness matters
The biggest invisible factor in whether an AI call feels natural — how sub-second responses happen and why they matter more than voice quality.
8 Oct 2026
How text-to-speech voices got this good
Why the assistant doesn't sound like a robot — a quick tour of modern voice synthesis and what makes a voice feel natural.
8 Oct 2026
What is a large language model? The one-paragraph version
The engine inside the assistant, explained without maths: what an LLM actually does and why it changed what software can do.
8 Oct 2026
Twilio, Plivo, Telnyx, SIP: telephony plumbing explained
The pipes under your phone number, translated for non-engineers. What these providers do, what SIP is, and why you never need to think about it.
8 Oct 2026